Shipping policy
Shipping Policy
1. We strive to deliver products purchased from www.niragas.com in excellent condition and in the fastest time possible.
2. All packages are dispatched in tamper proof bags. So, at the time of delivery, we recommend you to check the package before accepting it to ensure it has not been tampered
3. 7 to 8 working days within India and 15 – 21 working days outside India. Exceptions : Sunday and local holidays for the courier service provider.
Return & Exchange Policy
Product once sold cannot be returned OR exchanged. We do not refund in ANY case.
We take utmost care while packing the products in case of shipping through our courier partners. However, if the product gets damaged during shipping, we will replace the product. It is subject to the recipient mailing us the photo within 8 hours of delivery. Team niragas will verify the damages and confirm the exchange. Buyer needs to send us back the damaged product within 7 days after confirmation in email from Team niragas. Products sent without a consent from Team niragas will not be considered for replacement.
Product returned after 7 working days will not be accepted. Once the damaged product is received, we will send a replacement product. If the same product is not available for shipment, we will issue you a "Credit Note" and you can redeem it against any of our products. Credit note does not have any expiry. Please note there will be no refunded in such cases. In case of monies deducted but order is not generated, refund will be initiated on the same mode of payment within 7 working days.
Please note that if the damage is not during the shipping and it is obvious the product is broken during trial we will not exchange it. It is up to discretion of Team niragas to approve the exchange.
Please note, we are unable to send anyone to pick up the damaged product from your doorstep even if the exchange is approved. Although we intend to expand rapidly, we are a small team right now. You need to ship the product back to us with appropriate packing.
WhatsApp image to : +91 8208676242
You shall be responsible for all activities under your User ID and Password and hence should maintain the confidentiality of your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, niragas has the right to indefinitely terminate, suspend or block your access to niragas. niragas services are not available to temporarily or indefinitely suspended niragas members. niragas reserves the right to refuse service to anyone, for any reason, at any time.
Changes in Terms and Conditions
We take utmost care while packing the products in case of shipping through our courier partners. However, if the product gets damaged during shipping, we will replace the product. It is subject to the recipient mailing us the photo within 8 hours of delivery. Team niragas will verify the damages and confirm the exchange. Buyer needs to send us back the damaged product within 7 days after confirmation in email from Team niragas. Products sent without a consent from Team niragas will not be considered for replacement.
Product returned after 7 working days will not be accepted. Once the damaged product is received, we will send a replacement product. If the same product is not available for shipment, we will issue you a "Credit Note" and you can redeem it against any of our products. Credit note does not have any expiry. Please note there will be no refunded in such cases. In case of monies deducted but order is not generated, refund will be initiated on the same mode of payment within 7 working days.
Please note that if the damage is not during the shipping and it is obvious the product is broken during trial we will not exchange it. It is up to discretion of Team niragas to approve the exchange.
Please note, we are unable to send anyone to pick up the damaged product from your doorstep even if the exchange is approved. Although we intend to expand rapidly, we are a small team right now. You need to ship the product back to us with appropriate packing.
WhatsApp image to : +91 8208676242
Membership Eligibility
Only customers who can form legally binding contracts under Indian Contract Act, 1872 can use the niragas Website. Persons "incompetent to contract" as per the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the website. As such, niragas services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. niragas may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time. Individuals under the age of 18 must at all times use niragas services only under the supervision of a parent or legal guardian who is at least 18 years of age. In these cases, the adult is the user and is responsible for any and all activities.
Registration is free of charge and is not required if you use niragas.com to search products. We reserve the right to refuse service and registration to anyone for any reason at any time. When you register and agree to be bound to these Terms Conditions, a contract between niragas and you for the use of niragas.com is accomplished by default.
Registration is free of charge and is not required if you use niragas.com to search products. We reserve the right to refuse service and registration to anyone for any reason at any time. When you register and agree to be bound to these Terms Conditions, a contract between niragas and you for the use of niragas.com is accomplished by default.
Account Information and Registration Obligations
You shall be responsible for all activities under your User ID and Password and hence should maintain the confidentiality of your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, niragas has the right to indefinitely terminate, suspend or block your access to niragas. niragas services are not available to temporarily or indefinitely suspended niragas members. niragas reserves the right to refuse service to anyone, for any reason, at any time.
Dimensions / Color / Material / Pricing
Product attributes such as dimensions, color, material have been mentioned wherever applicable. Please feel free to reach us to confirm the same before placing an order. No product will be exchanged/replaced on this basis. We click all the photos in sunlight to make sure that the colors are as real as possible. If you are not sure about the color feel free to call us and confirm it. No product will be replaced on this basis. If you do not like the product and or it is bigger/smaller/heavier than you thought we do not exchange it. Except for customized gold products , everything else has its priced based on designs and workmanship. We do not sell jewelry based on weight. Not in silver , not in one gram gold
Cancellation:
An order cannot be cancelled once the payment is complete. Only exception will be inventory mismatch at our end. If you end up buying a product that is out of stock, we will cancel the order and refund full payment. Refund will be processed after receipt of the bank account details from the buyer.
Changes in Terms and Conditions
niragas reserves the right to cancel this User Agreement at any time and for any reason with a notice period of 5 days.
Payment Methods
- Credit / Debit Cards
- PayU
- PayU